Enquiry Type: (You can select multiple options)

Preferred time to ring:

We will contact you straight away and never sell your details to a 3rd party.

Business News

"HMRC" Scam Phone Call – Steps to Take


It's that time of year again! We have recently been informed of a scam where apparent HMRC staff or debt collectors are ringing and demanding money to be paid immediately - We've outlined the steps to take.

This can be pretty scary stuff. They are very insistent, may call numerous times and sound very believable. You might be threatened with an arrest, a prison sentence or having your possessions taken and sold if they do not receive payment.


If you receive a call like this and are suspicious, please do the following;

  • Ask them to confirm the UTR – but DO NOT tell them if they ask you for your UTR.
  • Tell them that you have an agent that deals with your tax and that you will contact them immediately to discuss things.
  • Do not be tempted to engage in conversation – put the phone down.
  • Get in touch with Carrington immediately afterwards.
  • Definitely do not be tempted to make any payments before checking with Carrington.
  • Do not give them any personal details whatsoever.


If you have any further queries, please get in touch. Call us on 020 3713 4530 or e-mail: nicky.owen@carringtongroup.co.uk